ISO 9001 is the International Standard for Quality Management System. The intention of ISO 9001 is to help organizations consistently meet the customer requirements, enhance customer satisfaction, address risks & opportunities and meet business objectives. Implementation of ISO 9001 QMS (Quality Management System) will result in many other benefits for the organization.It is most widely used way of demonstrating to the customers, whether existing or potential, that committed to the quality of the product or service and have been assessed accordingly.
ISO 9001 will help toimprove the customer satisfaction, effective supplier management,streamline the processes, reduce errors, free up valuable management time and improve internal communications. Companies adopting this approach benefit from increased employee morale, improved customer retention and strong revenues.
In short, by adopting ISO 9001 the organization can demonstrate the customer-focus and committed to deliver the high quality services.
Customer Satisfaction
Improved product/service reliability through best practice methodology
Attract new customers and increase sales.
Reduce Time / Cost.
Reduce business risk.
Improve staff competency.
Maximize efficiency.
ISO 14001 is the International standard for an environmental management system. It helps organizations improve their environmental performance through more efficient use of resources and reduction of waste, gaining a competitive advantage and the trust of stakeholders. It helps organizations identify, manage, monitor and control their environmental issues in a “holistic” manner. ISO 14001 is suitable for organizations of all types and sizes, be they private, not-for-profit or governmental.
It requires that an organization considers all environmental issues relevant to its operations, such as air pollution, water and sewage issues, waste management, soil contamination, climate change mitigation and adaptation, and resource use and efficiency. ISO 14001 initiate organization to identify legal requirements, work to achieve continuous improvement through objectives and programs, evaluate environment aspect and impact, control environmental impact of the organization (including procurement and contractors), evaluate their compliance, monitor and measure their conformance, as well as audit and review their results.
ISO 14001 includes the need for continual improvement of an organization’s systems and approach to environmental concerns. The standard has recently been revised, with key improvements such as the increased prominence of environmental management within the organization’s strategic planning processes, greater input from leadership and a stronger commitment to proactive initiatives that boost environmental performance.
Demonstrate compliance of statutory and regulatory requirements.
Increase leadership involvement and engagement of employees.
Improve company reputation and the confidence of stakeholders.
Allows better identification of environmental aspect and impact.
Achieve strategic business aims by incorporating environmental issues into business management .
Provide a competitive and financial advantage through improved efficiencies and reduced costs .
Encourage better environmental performance of suppliers.
ISO 45001 is the first global Occupational Health and Safety Management System standard that replaces OHSAS 18001. ISO 45001 inspired by OHSAS 18001, aims to help organizations ensure the health and safety of people who work for their organizations. ISO 45001 will be internationally recognized, coherent, aligned and fully integrated with other ISO standards, especially, with the quality management system and environment management system.
ISO 45001 initiate organization to identify legal requirements, work to achieve continuous improvement through objectives and programs, evaluate risks and hazards, control risks of the organization (including procurement and contractors), evaluate their compliance, monitor and measure their conformance, as well as audit and review their results.
ISO 45001 includes the need for continual improvement of an organization’s systems and approach to health and safety concerns
Demonstrate compliance of statutory and regulatory requirements.
Increase leadership involvement and engagement of employees.
Improve company reputation and the confidence of stakeholders.
Improves the efficiency of internal operations, reduces accidents, dangers, and downtime.
Allows better identification of hazards and risk.
Provide a competitive and financial advantage through improved efficiencies and reduced costs
Encourage better Health and Safety performance of suppliers.
HACCP is a process control system that identifies where hazards might occur in the food production process and puts into place stringent actions to take to prevent the hazards from occurring. HACCP goes beyond inspecting finished food products. It helps to find, correct, and prevent hazards throughout the production process. These include physical, chemical, and biological hazards.
HACCP is built around seven principles which are a) Conduct Hazard Analysis of biological, chemical or physical food hazards, b) Determine critical control points, c) Establish critical control limits, for example, minimum cooking temperature and time, d) Establish a system to monitor control of Critical Control Points, e) Establish corrective actions, f) Establish procedure for verification to confirm that the HACCP system is working effectively and g) Establish documentation and record keeping.
HACCP is a systematic preventive approach to food safety from biological, chemical, and physical hazards in production processes that can cause the finished product to be unsafe, and designs measurements to reduce these risks to a safe level.
Demonstrate compliance of statutory and regulatory requirements.
Traditional food management systems and minimize food hazards.
Minimizes the limitations of traditional food management systems such as end-product testing and inspection.
Improves consumer confidence in the product.
Minimize the possibility of food poisoning.
In a long run, a Food Safety Plan lowers production cost on raw material wastage and food recall.
ISO 22000 is an internationally recognized standard written by the Food Industry for the Food Industry. It aims to harmonize the requirements for food safety management throughout the food supply chain. ISO 22000 helps to reduce organizational risk and enhance client confidence.
The goal of ISO 22000 is to control, and reduce to an acceptable level, any safety hazards identified for the end products delivered to the next step of the food chain. (An end product is defined as a product that will not undergo any further processing or transformation by the organization.)
The standard combines the following generally-recognized key elements to ensure food safety at all points of the food chain:
Demonstrate compliance of statutory and regulatory requirements .
Increase leadership involvement and engagement of employees .
Improve company reputation and the confidence of stakeholders.
Subjects all control measures to hazard analysis and reduce business risk.
Expanded market access.
Minimize the possibility of food poisoning.
ISO 17025specifies the general requirements for the competence to carry out tests and/or calibrations, including sampling. It addresses the proficiency of the organization to perform testing and calibration using standard methods, non-standard methods, and laboratory-developed methods.
It is applicable to all organizations performing tests and/or calibrations. These include, for example, first-, second- and third-party laboratories, and laboratories where testing and/or calibration forms part of inspection and product certification.
ISO 17025 also guides laboratory to plan and implement actions to address risks and opportunities.
Achieve international recognition and gain the confidence of customers and interested parties.
Potential increase in business.
Save time and cost due to elimination of re-testing the products.
Expanded market access.
Suitability, calibration and maintenance of test equipment & Testing environment.
Better control of laboratory operations and sound quality assurance system.
ISO 22301 is the international standard for business continuity management, and builds on the success of British Standard BS 25999 and other regional standards. It is designed to protect organization from potential disruption. This includes extreme weather, fire, flood, natural disaster, theft, IT outage, staff illness or terrorist attack.
ISO 22301 management system use to identify threats relevant to the business and the critical business functions which could impact. And it allows putting plans in place ahead of time to ensure the business doesn’t come to a standstill.
Identify and manage current and future business threats.
Take a proactive approach to minimizing the impact of incidents.
Keep critical functions up and running during times of crises.
Minimize downtime during incidents and improve recovery time.
Demonstrate resilience to customers, suppliers and for tender requests.
SA8000 is encourages organizations to develop, maintain, and apply socially acceptable practices in the workplace.SA 8000 has been developed based on the conventions of the International Labor Organization, the Universal Declaration of Human Rights, as well as the United Nations Convention on the Rights of a Child. It is applicable to all organizations regardless of scale, industry and location
SA 8000 certified organizationsshall ensure that their workers are free from employment fees and costs and should have Health & Safety Committee consisting of management representatives and workers, which is responsible for monitoring health and safety hazards.
Proves organization commitment to social accountability and treat employees ethically and in compliance with global standards.
Improves the management and performance of supply chain.
Allows to ensure compliance with global standards and reduce the risk of negligence, public exposure and possible litigation.
Supports corporate vision and build and reinforce the loyalty of your employees, customers and stakeholders.
Enables to demonstrate proper social accountability when bidding for international contracts or expanding locally to accommodate new business.
"CE" is the abbreviation of French phrase "Conformité Européene" which literally means "European Conformity". The term initially used was "EC Mark" and it was officially replaced by "CE Marking".CE marking is a certification mark that indicates conformity with health, safety, and environmental protection standards for products. The CE marking is the manufacturer's declaration that the product meets the requirements of the applicable European Union directives.
The following products can be certified as “CE”:
Demonstrate compliance of health, safety, and environmental protection of the products.
Improve company reputation and the confidence of stakeholders.
Improved product/service reliability through best practice methodology.
Reputation growth and distinctive lead over competitors who may not have CE Mark certification.
Allows better identification of environmental aspect and impact.
Encourage better Health, Safety and Environmental performance of suppliers .
An internal audit is used to assess conformity, evaluate effectiveness, and identify opportunities for improvement. An internal audit also helpsto prepare for externalaudits. It is necessary to demonstrate that the management system is effective.
Fulfill standard and business requirements.
Improve efficiency in operations.
Ensure compliance with laws and statutory regulations.
Identify potential opportunities to enhance the system performance.
initiate corrective and preventive actions (CAPA) and remediation of nonconformances.
Ensure reported CAPA have been completed effectively as per target time.
Establish and monitor the continual improvement plan.
A second-party audit is where an organization performs an audit of a supplier to ensure that they are meeting the requirements specified in the contract. These requirements may include special control over certain processes (ex. soldering/welding), requirements on traceability of parts (knowing which parts are used in which products), requirements for special cleanliness standards, requirements for specific documentation, or any of a host of other items of special interest to that customer.
These audits can be done on-site by reviewing the processes or even off-site by reviewing documents submitted by the supplier. The customer can audit all or part of the contract – whatever they see a need to audit.
Second-party audit is between the customer and the supplier and has nothing to do with becoming certified.Second-party audits would not be necessary once a company is certified to ISO by a certification body.
Identify qualified supplier .
Investigatethe quality issues with the supplier’s product.
Effective supplier performance management.
Improve company reputation and the confidence of stakeholders.
Improved product/service reliability through best practice methodology.
Internal Auditor training is a two days course and the candidate will be certified upon the successful completion of the assessments. The role of an internal auditor is to in maintain and improve the management systems, with reference to Plan, Do, Check, Act (PDCA) cycle. The role and responsibilities of an auditor is to plan, conduct, report and follow up on the management system audit based on ISO 19011 compliance.
Lead Auditor training is a five days course and the candidate will be certified upon the successful completion of the assessments. Lead auditor is responsible for leading the audit team in an organization. Lead Auditor prepares the audit plan, delivers meetings and submits audit report.
Lead Auditor can conduct the third party audit and register with IRCA (International Registration for Certified Auditor) upon completion of the required audit man days.
ISO 9001 is the International Standard for Quality Management System. The intention of ISO 9001 is to help organizations consistently meet the customer requirements, enhance customer satisfaction, address risks & opportunities and meet business objectives.
